| Payment
Options
Rudy's
Music accepts Mastercard, Visa, American Express, Discover, Diner's
Club, JCB, Cashier's Check, Certified Checks, Wire-Transfers and
Personal Checks (WITH PROPER ID AND CLEARANCE)
Shipping
Policies
WE
SHIP WORLDWIDE. The customer pays shipping & handling charges.
Customs issues are the customer's responsibility. For domestic shipments,
we ship UPS Ground unless otherwise instructed by the customer.
International orders are generally shipped UPS Air. We can ship
using FedEx at the customer's request.
Return
Policies
We
guarantee that all instruments displayed on our website are accurately
described according to our expert staff's inspection. Before you
decide to purchase an instrument from us, please make sure that
you have read and understand our policies regarding returns.
All guitars and basses:
There is a
24 approval period - upon receipt of the product - for all
shipped items. If you are not satisfied, you will need to contact
us within 24 hours of receipt of the product to arrange return.
After 24 hours, the sale is considered to be final and can not be
reversed. If an item is authorized for return, the customer pays
shipping charges both ways, and a 10% restocking fee will be incurred.
Amps: ALL SALES
ARE FINAL. There are NO returns on amplifiers.
If
you have any questions, please call us at (212) 391-1699.
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